1 reviews | Active since Apr 2015
ACCOUNT ISSUES!
Good Morning,<br> <br> I have a huge problem.<br> <br> I have purchased goods before end March and it only deducted my account on the 1st of April 2015. No my bank account is minus R10263.01. You are charging me honouring fees and probably are going to charge me interest as well. Why will Standard bank indicate that the purchase was made on the wrong date and why will the transaction only show only a week later?? i have been banking with you for years now and i find this situation utterly distgusting. I have noticed that the dates of some of my transactions are wrong. how can a bank (without a overdraft) go into such a huge minus in the first place? also i withdrew R2700 as it was my available balance, but i notice on the statement that the dates were changed and showed i only have R2000 in the bank? so how can a bank let me withdraw R700 more that available?? i am changing banks this week. <br> <br>
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
