JP
Jo P
1 reviews | Active since May 2014
20 Apr 2015, 14:18
Account incorrectly debitted
I tried to withdraw money at the Sandton branch and the ATM would not process my transaction therefore i cancelled the transaction but my account was still debited. I have gotten feedback that they cannot trace the money and i am unhappy about this.
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
21 Apr 2015, 15:33Hello Jpfumbi,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply21 Apr 2015, 15:33
Official
Hello Jpfumbi,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***