DR
Demain R
1 reviews | Active since Feb 2020
05 Oct 2022, 19:05
Account in arrears.
I am so outraged at Standard bank regarding my Momo account I opened at Standard Bank.I was out of work for 6 Months and only started working the 21st September 2022.When I wanted to use my Standard Bank Momo account I realised that my account was in arrears R688.How is it possible that an account that is so cheap and inexpensive to open up could go into an arrears of R688.I did not receive any calls from Standard bank about my account,no notification regarding my account being in arrears,No emails or SMS's or calls from Standard about my account being in arrears.Now that I would like to make use my inexpensive Momo account I first have to pay that amount owed before I can make use of the account.
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Replies (3)
Standard Bank's replyOfficial
06 Oct 2022, 07:49Dear Demain Ruiters
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply06 Oct 2022, 07:49
Official
Dear Demain Ruiters
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
We will be taking a closer a look and will get back to you shortly.
Kindest regards,
Standard Bank Hello Peter Team
DR
Demain R's updateReviewer Update
03 Feb 2023, 08:06Good day,Its been months since wrote s review regarding my Momo account running in a negative,has this matter been escalated to the relevant people?Please advise why this issue has not been resolved?
DR
Demain R's update03 Feb 2023, 08:06
Reviewer Update
Good day,Its been months since wrote s review regarding my Momo account running in a negative,has this matter been escalated to the relevant people?Please advise why this issue has not been resolved?
Standard Bank's replyOfficial
03 Feb 2023, 13:01Hello Demain
Thank you for bringing this matter to our attention. We will request feedback and advise accordingly.
Thank you for bringing this matter to our attention. We will request feedback and advise accordingly.
Regards,
Standard Bank Hello Peter Team
Standard Bank's reply03 Feb 2023, 13:01
Official
Hello Demain
Thank you for bringing this matter to our attention. We will request feedback and advise accordingly.
Thank you for bringing this matter to our attention. We will request feedback and advise accordingly.
Regards,
Standard Bank Hello Peter Team