RR
Rowen R
1 reviews | Active since Aug 2021
07 Apr 2023, 08:55
Account holds with no reasoning
I’m really unimpressed with the service I’ve received this week my account has been block and I’ve provided all the information and documents needed for my account to be reopened. I was given a 48hr period for this to happen and it’s been past the 48hr period already and I need my account open because I primarily use it to receive my salary.
I wasn’t even notified by my bank that my account has been placed on hold this isn’t on especially going into the long holiday I was expecting my account to be open because I should be receiving my salary.
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
07 Apr 2023, 09:04Good day Rowen
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency..
We apologize for the inconvenience and undue frustration, this has caused.
Kindest regards,
Standard Bank Hello Peter Team
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We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency..
We apologize for the inconvenience and undue frustration, this has caused.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Apr 2023, 09:04
Official
Good day Rowen
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency..
We apologize for the inconvenience and undue frustration, this has caused.
Kindest regards,
Standard Bank Hello Peter Team
***
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency..
We apologize for the inconvenience and undue frustration, this has caused.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
07 Apr 2023, 10:56Good Day Rowen
Thank you for taking our call. As discussed we have escalated your matter and will provide feedback once received.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for taking our call. As discussed we have escalated your matter and will provide feedback once received.
Kind Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply07 Apr 2023, 10:56
Official
Good Day Rowen
Thank you for taking our call. As discussed we have escalated your matter and will provide feedback once received.
Kind Regards
Standard Bank Hello Peter Team
***
Thank you for taking our call. As discussed we have escalated your matter and will provide feedback once received.
Kind Regards
Standard Bank Hello Peter Team
***