BK
BOITUMELO K
1 reviews | Active since Jul 2023
19 Dec 2023, 13:28
Account hold
So standard bank decides to restrict me from making transactions on my account.why? So basically I accept that i was wrong to use money that i didn’t know of.but they where in my account and i planned on returning them which i deposited the equivalent amount into my bank so that if it belonged to someone it could be returned/ refunded.but now i can’t even transact from my account.standard bank please release the hold and take the money that i used.And i accept my mistake
Helpful (0)
Replies (8)0
Replies (8)
Standard Bank's replyOfficial
19 Dec 2023, 13:31Hi Boitumelo
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Standard Bank's reply19 Dec 2023, 13:31
Official
Hi Boitumelo
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team***
BK
BOITUMELO K's updateReviewer Update
22 Dec 2023, 07:10I can’t believe i was asked for a affidavit for this matter.which I’ve submitted same day and still even now my account is still not active.they are busy saying one of our representatives will call me but still today i haven’t received any call.standard bank your service is poor.i do not recommend them
BK
BOITUMELO K's update22 Dec 2023, 07:10
Reviewer Update
I can’t believe i was asked for a affidavit for this matter.which I’ve submitted same day and still even now my account is still not active.they are busy saying one of our representatives will call me but still today i haven’t received any call.standard bank your service is poor.i do not recommend them
Standard Bank's replyOfficial
22 Dec 2023, 07:29Good day Boitumelo
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Dec 2023, 07:29
Official
Good day Boitumelo
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
BK
BOITUMELO K's updateReviewer Update
22 Dec 2023, 07:33Treated as a priority but the client isn’t notified .yeah right you playing with us.your services are poor. Your bank it’s just pure joke.I can’t wait fir my account to be lifted so i can change bank.with this kind of service its not worth keeping your belongings in this bank.I advise all to go while u still have a chance because you will regret it soon
BK
BOITUMELO K's update22 Dec 2023, 07:33
Reviewer Update
Treated as a priority but the client isn’t notified .yeah right you playing with us.your services are poor. Your bank it’s just pure joke.I can’t wait fir my account to be lifted so i can change bank.with this kind of service its not worth keeping your belongings in this bank.I advise all to go while u still have a chance because you will regret it soon
Standard Bank's replyOfficial
22 Dec 2023, 09:18Good Morning Boitumelo
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
Kind regards
Standard Bank Hello Peter Team
***
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply22 Dec 2023, 09:18
Official
Good Morning Boitumelo
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
Kind regards
Standard Bank Hello Peter Team
***
We appreciate you making us aware of this.
We want to make sure that your issue is taken care of right away.
Kind regards
Standard Bank Hello Peter Team
***
BK
BOITUMELO K's updateReviewer Update
28 Dec 2023, 09:52Ughh f uck thus standard bank.it’s been how many days now? 10 days that my account was locked but i uploaded all the documents you needed but still from the 19th you didn’t even called me or gave me feedback about my account.called again today and im being told that they have to escalate the case again to your so called sh it investigators.your services are ka ak im telling you.i just pray that i get access to my funds so i can leave this poor low service bank.i feel sorry for people who bank with you.
My ref number is:***
My ref number is:***
BK
BOITUMELO K's update28 Dec 2023, 09:52
Reviewer Update
Ughh f uck thus standard bank.it’s been how many days now? 10 days that my account was locked but i uploaded all the documents you needed but still from the 19th you didn’t even called me or gave me feedback about my account.called again today and im being told that they have to escalate the case again to your so called sh it investigators.your services are ka ak im telling you.i just pray that i get access to my funds so i can leave this poor low service bank.i feel sorry for people who bank with you.
My ref number is:***
My ref number is:***
BK
BOITUMELO K's updateReviewer Update
28 Dec 2023, 10:24Go to hell. You are not treating ***** here.
BK
BOITUMELO K's update28 Dec 2023, 10:24
Reviewer Update
Go to hell. You are not treating ***** here.
Standard Bank's replyOfficial
28 Dec 2023, 13:04Hi Boitumelo
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Dec 2023, 13:04
Official
Hi Boitumelo
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***
Your matter is still under review.
We will reach you as soon as we have feedback.
Kind regards
Standard Bank Hello Peter Team
***