1 reviews | Active since May 2020
Account hacking (***** case)
The whole December from the 20th my acount was debited close to R 13000.00 , I then called ***** department the very same day around 23: 40 reporting the **********,K****limo answered the phone and assisted me and she gave me the case number ***6 and she advised I will receive feedback in 7 days, the following day i received an sms to say my case is put onhold till my ********** transaction cleared, since then i have been receiving those sms and when i check all my transactions have been cleared as it went through to the ********** account in Morocco as Kholomo advised, i have been doing follow calling Standard bank ***** department, they always saying someone will get back to me but no one since i reported the case,my whole December have been a mess, debit orders bounce yet i am charged for that, please Standard bank assist, you guys have been my bank since i started owning an account, i never thought i will experience bad service from you guys, please assist urgently!! I am not happy at all
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards, Standard Bank Hello Peter Team ***
