CW
Charles W
1 reviews | Active since Sept 2012
14 Nov 2023, 21:13
Account hack even after using biometric login.
A while back, just over R23k went off from our account for cell phone data purchases. Standard Bank imp**** that someone had access to my login details even though I used biometrics login. They referred me to the ombudsman as they didn't want to accept responsibility.
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Replies (1)
Standard Bank's replyOfficial
14 Nov 2023, 21:25Dear Charles
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply14 Nov 2023, 21:25
Official
Dear Charles
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***