KC
Karen C
1 reviews | Active since Mar 2015
11 Mar 2015, 11:08
ACCOUNT FROZEN without any warning!
Imagine my surprise as a single mother with a small child, when I get to the ATM to draw some urgently needed cash, and I find my account is frozen. I am now stuck at the airport, with a taxi driver patiently waiting for me, and my daughter and all my luggage is in his car. And his meter reader just quiet
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Replies (1)
Standard Bank's replyOfficial
19 Mar 2015, 08:23Hello KC001,
Thank you for bringing your concerns to our attention.
Your concerns has been escalated to our Fica management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
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***
Thank you for bringing your concerns to our attention.
Your concerns has been escalated to our Fica management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Standard Bank's reply19 Mar 2015, 08:23
Official
Hello KC001,
Thank you for bringing your concerns to our attention.
Your concerns has been escalated to our Fica management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***
Thank you for bringing your concerns to our attention.
Your concerns has been escalated to our Fica management team.
Thank you for being a loyal customer.
Kind regards
Zeenath Hassen
Complaint Resolution Centre
***
***