Account Frozen due to FICA

On the 10th of March, I discovered that I could not use my business cheque card.<br> Upon investigating further, I found out that my business account had been frozen due to a FICA problem.<br> When I called the contact centre, they told me there was nothing they could do.<br> At NO point did Standard Bank make any request by email, sms or call to inform me that this needed to be resolved.<br> Now I have been unable to pay suppliers for stock, and subsequently have lost business as my clients have opted to go with another installer who is \more reliable"<br> I am outraged at the level of incompetence displayed by a so called \""leading banking institute\""<br> When I went to the bank today to submit my documents"