CL
Corne L
1 reviews | Active since Feb 2014
13 Feb 2024, 09:53
Account Frozen
I opened a Standard bank account for my daughter now 18, about a year ago.Only small amounts was transacted in this account, until last year December, when I deposited a large amount to her account, to cover for her accommodation expenses as first year student at Stellenbosch University. The funds were transferred from a overseas investment that I created with the aim of paying for my 2 kid's education .The Bank Froze her account when this money came in, because of what the call irregular activity. After sending them all the proofs and documentation the account is still frozen almost 2 months to the day.How can a Bank have this Authority over our money ????
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Replies (1)Standard Bank's replyOfficial
13 Feb 2024, 09:57Dear Corne
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply13 Feb 2024, 09:57
Official
Dear Corne
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
