1 reviews | Active since Mar 2015
Account Frozen
I received a sms from Standard bank to submit some documents for Fica purposes. I went to Standard Bank Kuilsriver on 2 occasions to submit the documents as requested. This morning I noticed that my account is frozen. THIS IS TOTALLY UNEXCEPTABLE. I was waiting for the attendant at the petrol station to fill my car with fuel when I got the sms that my account is frozen. I'm currently stranded with no money. I tried to call Standard Bank but with no success. This is my worst experience with Standard Bank and I would not recommend anyone to open an account with standard bank as your services is disgusting. I need this matter to be resolved asap!!!!
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
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*** (fax)
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:
- Email: ***
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Niyaaz Jardine
Complaint Resolution Centre
***
*** (fax)
***