1 reviews | Active since Jan 2013

09 Dec 2015, 08:29

account freeze

I have been banking with standard bank for 27 yrs, didn't have much issues, except for now, I received a notification from them stating that they will be closing/freezing all my accounts as I have not payed my credit card, which I don't even own as I have cancelled the card 2yrs ago, I have call the client service but have been put from pillar to post. extremely frustrated as the service.<br> informal<br>

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Replies (1)
Standard Bank
Standard Bank's reply09 Dec 2015, 14:52
Official
Hello Dhalip,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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