KA
Kunle A

1 reviews | Active since Mar 2019

18 Mar 2019, 13:59

Account ***** by STANDARD Bank

I operated a Cheque account for about 8 months and had to leave South Africa without closing the bank. I contacted the bank severally both on phone and emails requesting closure of the account and sent all required documentation to the bank in February 2017. Consequently, I presumed the said account with a balance of R1000 has been closed and didnt bother requesting for payment of the balance to me from the bank. To my utmost surprise, over a year later, I received an email about indebtedness to the bank in relation to an account I have closed over a year ago. This appear to be some kind of ***** and has to STOP.

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Replies (1)
Standard Bank
Standard Bank's reply18 Mar 2019, 14:12
Official
Hi Kunle

Thank you for posting a comment. 

We will look into this matter and one of our consultants will be in contact with you as soon as possible. 

Regards, 
Complaint Resolution Centre 
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