1 reviews | Active since May 2016
ACCOUNT *****
<p>On the 27th of November 2016 an amount of R7 200 was transfered from my account to unknown account nu online, I noticed on the 28th in the morning with notify and reported the matter to STD BANK ***** department with ref 4715 and was requested to report to the SAPS which I did. ( casREF 716/12/2016) , STD Bank manage to trace and got the adress for the ********** acc that was after 4 weeks, STD Bank now refuse to refund me after several times that I contacted them , they even refuse to call the SAPS, I gave them the contacts for the SAPS officer who is in charge of this investigation but they refused to call him.</p> <p> </p> <p>Can you please assist as I really want them to refund as this is becaouse of their poor security of their bank.</p> <p>my contacts are ********** 462 / ********** 055/ ********** </p> <p> </p> <p> </p> <p> </p>
Thank you for your posting on Hello Peter.
We apologise for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
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Thank you for your posting on Hello Peter.
We apologise for any inconvenience and frustration caused.
Your complaint has been forwarded to the relevant business unit who will provide feedback to you directly.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
