Account *****

My mother who is a 69 year old pensioner has been ****med of R 2000.00 for the second time on her standard bank account. After reporting the incident at the branch and an investigation, she is being accused of committing ***** by having made the withdrawal herself on 02 March 2015. She made it clear that she made one withdrawal that day which was for R 3000.00. After a month of waiting for the outcome, today she was told at the branch her claim had been rejected as she's might have made the second withdrawal of R 2000.00.