ACCOUNT EXTED WITH 3 MONTHS

Item: Standard Bank
Rating: 1
Author: Mantombi S

Standard Bank have send an attachment that I cannot open with my ID when I ask for the account number ending with 1377, Peterson is telling me about the credit control that has no recording for 2013 December but I need to have proof of payment because I know I signed for 72 months now they have extended with 3 months. I am the one who was never informed with the instalment with any form off collections telephonically, SMS or statement which they never did send. Is this how they treat their customer or what?

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

29 Jul 2019, 14:25

Dear Mantombi
Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
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Standard Bank's reply29 Jul 2019, 14:25

Official

Dear Mantombi
Thank you for posting a comment.

One of our consultants will be in contact with you as soon as possible.

Regards,
Complaint Resolution Centre
***

Standard Bank's replyOfficial

31 Jul 2019, 13:38

Dear Mantombi Songo

Thank you once again for posting your comments.

This matter is being dealt with, with regards to your previous review.

Kind regards

Complaint Resolution Centre
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Standard Bank's reply31 Jul 2019, 13:38

Official

Dear Mantombi Songo

Thank you once again for posting your comments.

This matter is being dealt with, with regards to your previous review.

Kind regards

Complaint Resolution Centre
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