MM
Michael M
1 reviews | Active since Nov 2012
28 Jun 2023, 14:42
Account Error
Received my SRD Money today into my account and now i cannot access my account due to some ***** prevention. Called them and was on the phone a total of 75min. I must now travel far to a police station to make an affidavit to confirm where my funds came from... Thats unnaceptable. I have never heard of this. Now i cant access my much needed R350 SRD Money to feed my family. Terrible service Std bank
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
28 Jun 2023, 14:47Hi Michael
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply28 Jun 2023, 14:47
Official
Hi Michael
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
MM
Michael M's updateReviewer Update
28 Jun 2023, 15:13Thank you. Received a call and verified a few transactions.
Please assist me as soon as possible so that i can purchase food for my family
Please assist me as soon as possible so that i can purchase food for my family
MM
Michael M's update28 Jun 2023, 15:13
Reviewer Update
Thank you. Received a call and verified a few transactions.
Please assist me as soon as possible so that i can purchase food for my family
Please assist me as soon as possible so that i can purchase food for my family
Standard Bank's replyOfficial
28 Jun 2023, 15:16Hi Michael
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards,
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply28 Jun 2023, 15:16
Official
Hi Michael
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards,
Thank you for getting back to us. We will follow up and get back to you.
Kindest regards,
Standard Bank Hello Peter Team
MM
Michael M's updateReviewer Update
29 Jun 2023, 14:04Thank you Standard Bank for the fast assistance received.
Special thanks to Martha Maruma (Head of Personal Clients) and Fareez Ebrahim (Complaints Department) for your added service.
I am personally extremely happy with your service.
Special thanks to Martha Maruma (Head of Personal Clients) and Fareez Ebrahim (Complaints Department) for your added service.
I am personally extremely happy with your service.
MM
Michael M's update29 Jun 2023, 14:04
Reviewer Update
Thank you Standard Bank for the fast assistance received.
Special thanks to Martha Maruma (Head of Personal Clients) and Fareez Ebrahim (Complaints Department) for your added service.
I am personally extremely happy with your service.
Special thanks to Martha Maruma (Head of Personal Clients) and Fareez Ebrahim (Complaints Department) for your added service.
I am personally extremely happy with your service.
Standard Bank's replyOfficial
29 Jun 2023, 14:09DearMichael ,
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Jun 2023, 14:09
Official
DearMichael ,
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to resolve your matter. We are glad we could assist.
If you need any further assistance, please don’t hesitate to reach out to us.
Kindest regards,
Standard Bank Hello Peter Team
***