kA
kingsley A
1 reviews | Active since Feb 2019
28 Jun 2021, 09:28
ACCOUNT DEBITED WITH MY CONSENT
Dear Standard Bank - you have been charging me R64 every month for a loan which is almost paid off - and you are doing this without my consent - THIS IS PURE ***** TO DEBIT SOMEONES ACCOUNT WITHOUT THEIR CONSENT - I WANT THIS RECTIFIED ASAP - MY NUMBER IS *** - IF NOT RESOLVED ASAP I WILL TAKE THIS TO THE OMBUDSMAN - THIS IS ****************.
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Standard Bank's replyOfficial
29 Jun 2021, 01:18Hello Kingsley Afolabi
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply29 Jun 2021, 01:18
Official
Hello Kingsley Afolabi
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
kA
kingsley A's updateReviewer Update
11 Jul 2021, 14:24Hi - I am still waiting for this matter to be resolved - Someone reached out to me and promised to get back they provided a reference no ********- but still nothing has happened still waiting
kA
kingsley A's update11 Jul 2021, 14:24
Reviewer Update
Hi - I am still waiting for this matter to be resolved - Someone reached out to me and promised to get back they provided a reference no ********- but still nothing has happened still waiting