Account Debited TWICE (5-days appart)

Here we go again, less than a month ago since I had issues with my business account and now with my private account.

First, my revolving loan debit order went off a few days earlier, resulting in my account going into a negative. I then called the bank and requested for the date to be fixed. A few days later my card gets blocked after trying to do a purchase on the PS Plus store. I visited a branch where I was instructed to speak to the ***** department to resolve the issue. Leaving the bank, thinking that it was done, I still couldn't use my card and had to call again. The humilation to leave your purchases where you are because your card declines is unbareable. And guess what, today my revolving loan debit order goes off AGAIN, again leaving my account in a negative .. tiwce in one month .. only to be told the reversal of the 2nd debit order will only be effective 3 March (5-days). This has a negative impact on my credit rating as well. Being a client for more than 20-years, Standard Bank is becoming a dissapointment!