1 reviews | Active since Oct 2014
Account Debited - No Airtime Credited
I purchased airtime for my mom on Wednesday 13th December at 18h26 from my cellphone app, my account was debited immediately with R30 and R1.10 for service fee. To date, my mom has not received the recharge, I contacted her service provider the same evening and they confirmed no recharge was made. I had to purchase again the following evening. I demand a refund of R31.10 into my account
Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments. Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Waseela
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Waseela
Thank you once again for your posting.
I refer to my email correspondence and can confirm that the matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***