account debit with no authorisation

Item: Standard Bank
Rating: 2
Author: mulalo P

Good day, I sent a complained about 3 months ago about my standard bank account being debited with no authorisation, I was told it would not happen again and I made arrangements with the debtors for an amount to be deducted and they chose to ignore it and just go and take my money., I have other debit orders that need to run, i need money to go to work, I need to eat pay school fees and rent, how do they think I will be able to do that ? I want the full amount they deducted in 24 hours.

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Replies (1)

Standard Bank's replyOfficial

04 Aug 2015, 08:17

Hello pmulalo@,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply04 Aug 2015, 08:17

Official