1 reviews | Active since Dec 2018
Account Closure- Pending from 2016
Good Afternoon I was told that this issue would be resolved by Friday 07/12/2018 as seen in the below email. "Good day Mr Govender Trust you are well. Please accept our apologies for the delay. Another urgent request has been sent to update your credit card as settled in May 2016. The update should be done by Friday. Kind Regards Megan Scullard Complaints Resolution Centre Tel: ***Email: ********** The issue is still not resolved and it's getting to the point where I believe Standard Bank is not actually attending to the query and the reply above is nothing, but an automated response, cause clearly this is the best possible service I am receiving as per the response received from Standard Bank. It's taking Standard bank 2 years to close off an account that has been settled???? Please advise if not I am going to make this a legal matter now as I have lost all patience waiting for Standard Bank to sort this out.
We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
***
*** (fax)
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***