Account closure nightmare

Please see my previous report in this regard.<br> <br> I am yet to be contacted directly by any real person from Standardbank. I have sent numerous emails and attached all the required bank statements multiple times. I have received sn sms from Standardbank stating thaat the service request with reference *** has been completed and that I will be contacted in this regard. Noboday contacted me and no money has been recceived as yet.<br> <br> I am now going to lodge a complaint with the banking ombudsman.<br> <br> Thanks.<br> <br> Gerhard Stimie.