Account closure

Hi there

I am truly disappointed with your guys exit letter. I feel that it is inappropriate and the decision made is not accurate.

My surname is spelt wrong.

There is no reason to why the account being closed.

Mymo account had an amount of money larger than the exit letter claimed while the account being on hold thereafter account was disabled, on the exit letter it states that the available balance is only R68 000 and some change. I need a good explanation for that.

I used the account 2 days after the rcp loan then automatically the account is blocked after me transfering money to another account of mines.

From the day the account was blocked i could log into the account see the amounts on the app but was unable to transfer money.

There after my account was disable and according to the exit letter i am almot R197 800 short how is that possible, when i was not able to access the funds.

I feel there is *****ulent ****mers at this department. I will not be paying anything that is due as the money was in the mymo account.

I NEED URGENT ASSISTANCE, I AM VERY DISAPPOINTED.