RG
Ryan G

1 reviews | Active since Mar 2009

05 Oct 2015, 07:47

Account Closure

I am getting beyond ****ed off now. <br> <br> I have requested on several occasions that my CHEQUE Account be closed. This has not been actioned for over 3 months. This is pathetic and the worst possible service that Standard Bank can offer. You have been charging me a service fee for the last 3 months when I have requested the account be closed.<br> <br> Secondly I have not requested that you do anything on the Credit Card account yet you keep stopping this card. I can't understand why a simple instruction can't be followed. <br> <br> The prestige service and team is a joke and my supposed prestige contact does not seem to exist. He / She has done nothing in the way of service. <br> <br> I am fed up with the pathetic pathetic pathetic excuse for service. <br> <br> I want this resolved IMMEDIATELY!

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Replies (1)
Standard Bank
Standard Bank's reply05 Oct 2015, 14:03
Official
Hello dmurphy,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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