Account closure

Went to the Randburg branch of this bank on Monday (02 February 2015) to close the cheque account which had R0.25 in it. The consultant who assisted me said that the amount needs to be removed before the account can be closed and I expressed that I was not willing to queue for another 30 minutes for that amount, he then transferred the amount to closing entry Tzaneen and I received a confirmation on my phone for this. He then gave me account closure documents to sign of which I have a copy in my possession as confirmation that the account was closed. After this I noticed that my internet banking was still registered and called the call centre for deregistration where a consultant informed me that the account was still active and that the balance of R0.25 still remains. With previous experience of being sent from pillar to post by standard bank consultants I do not wish to return to any branch, this is the bank's mess let them clean it up - as far as I'm concerned I no longer have an account with standard bank and I have documents to prove this.