LB
Lungi B

1 reviews | Active since Nov 2017

21 Nov 2017, 17:42

Account closed without notifying me

What happened to informing the client before closing the account,

0
Replies (3)
Standard Bank
Standard Bank's reply22 Nov 2017, 05:23
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly email us on the below email address with your account or ID number in order for us to escalate your matter further.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Regards

Simphiwe Mtolo

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply23 Nov 2017, 09:31
Official

Dear Lunga Biyase

Thank you once again for your posting.

An email has been sent to you requesting more information.

Kind regards

Clint Petersen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply27 Nov 2017, 09:29
Official

Dear Lunga Biyase

Thank you for your posting.

I refer to my email correspondence and can confirm that this matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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