MC
Maggie C

1 reviews | Active since Mar 2009

06 Nov 2015, 07:03

Account closed since 2011 but owe the bank money

Closed my account 2011 and Yesterday I find out that my name is on ITC for R25 which I owe the bank?? <br> Banks DO make sure you pay all outstanding before they close the account, don't they!!<br> After requesting a letter that my account is closed the letter now state that I need to cancel all debit orders ACTIVE against account??? SERIOUSLY??? <br> A closed bank account since 2011 with ACTIVE debit orders and debt of R25? <br> Doesn't make sense to me

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Replies (1)
Standard Bank
Standard Bank's reply09 Nov 2015, 09:14
Official
Hello uandme,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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