LE
Linda E
1 reviews | Active since Jan 2018
02 Mar 2026, 07:52
Account Closed Ignored
"I have been trying since March 2025 to have debit orders stopped and an account closed due to debt review. Standard Bank ignored all correspondence from my Debt Counsellor (proof available), and due to their negligence, my account *** has racked up R10,000 in penalty fees. The Debt Review department is ignoring all correspondence regarding this matter
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
02 Mar 2026, 08:31Dear Linda,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply02 Mar 2026, 08:31
Official
Dear Linda,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
***
LE
Linda E's updateReviewer Update
09 Mar 2026, 09:39Excelelnt service from Sonny and Thabiso, kept me up to date all the way, and my issue is finally closed,
LE
Linda E's update09 Mar 2026, 09:39
Reviewer Update
Excelelnt service from Sonny and Thabiso, kept me up to date all the way, and my issue is finally closed,
Standard Bank's replyOfficial
09 Mar 2026, 13:29Dear Linda,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance
Kindest Regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance
Kindest Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply09 Mar 2026, 13:29
Official
Dear Linda,
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance
Kindest Regards
Standard Bank Hello Peter Team
***
We would like to thank you for giving us the opportunity to address your matter.
We are glad we could assist.
Kindly let us know should need any further assistance
Kindest Regards
Standard Bank Hello Peter Team
***