ZT
Zama T

1 reviews | Active since Jan 2019

26 Jan 2019, 08:52

ACCOUNT BLOCKED WITH NO REASON AND NO NOTIFICATION

My Cheque account was blocked with no reason and no notification. When i call the call center they tell me there is nothing they can do about it... NOTHING THEY CAN DO ABOUT IT... even the branch cant help me, so i must wait until Monday and even then i have to call them and be placed on hold for hours being taken from pillar to post. i've been with standard bank for close to ten years and this is the kind of service i have to deal with... I AM DONE WITH STANDARD BANK.

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Replies (1)
Standard Bank
Standard Bank's reply26 Jan 2019, 23:58
Official
 Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.  We greatly appreciate your continued support   Kind regards  Sheriline Martin Complaint Resolution Centre
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