MM
Masibulele M

1 reviews | Active since Aug 2021

02 Feb 2025, 18:01

Account Blocked With College Tuition

I am so disappointed at the service of standard bank, they blocked my money in January when I was about to pay for my son's college tuitions, they claim my account was closed due to *****ulent activities and they can't give a succinct brief on what *****. PLEASE I NEED HELP ON GETTING MY MONEY BACK.

0
Replies (6)
Standard Bank
Standard Bank's reply03 Feb 2025, 07:12
Official
Dear Masibulele M

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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MM
Masibulele M's update03 Feb 2025, 08:52
Reviewer Update
Good day my bank account needs to be resolved and i am not getting any help from you guys and I called the ***** center they have not helped me with anything and i went to the police station and wrote the affidavit and sent it to transactionalfrauadSA@standard bank and no response. I need help please.
Standard Bank
Standard Bank's reply03 Feb 2025, 10:34
Official
The matter is being treated as a priority and our team is ensuring that it is resolved timeously. We will revert with feedback as soon as possible. We appreciate your patience. Thank you.

Kindest regards, 
Standard Bank Hello Peter Team 
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MM
Masibulele M's update03 Feb 2025, 12:38
Reviewer Update
*** account number please look into it
Standard Bank
Standard Bank's reply03 Feb 2025, 13:25
Official
Although we called, we were unable to reach you. Please include a time that is convenient for us to reach you. I look forward to hearing from you.
MM
Masibulele M's update03 Feb 2025, 13:59
Reviewer Update
call me now please