XD
Xoliswa D
1 reviews | Active since May 2025
13 May 2025, 07:46
Account blocked over R90
Standard Bank bank is the worst when it comes to communicating with it clients,my account was blocked on 17 march I was never informed I had to find out in the most embarrassing way when I wanted to use my card. I've sent an affidavit and not getting my issue resolved it is sad to see money in your account but can't access it I was also humiliated because of this bank. Their ***** department has no turnaround time and their consultants sound unsure and I am still waiting for a reference number, I will never recommend this bank to anyone.
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Replies (2)0
Replies (2)
Standard Bank's replyOfficial
13 May 2025, 08:32Dear Xoliswa D,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply13 May 2025, 08:32
Official
Dear Xoliswa D,
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologise for any inconvenience or unwarranted frustration this has given you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
14 May 2025, 14:57 Thank you for taking the time to speak with us.
We’re pleased to hear that the matter has been resolved.
We understand how frustrating these situations can be, and we appreciate your patience throughout the process.
Please know that we’re here for you—if you need any further assistance or have any concerns, don’t hesitate to reach out.
Your satisfaction means a great deal to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We’re pleased to hear that the matter has been resolved.
We understand how frustrating these situations can be, and we appreciate your patience throughout the process.
Please know that we’re here for you—if you need any further assistance or have any concerns, don’t hesitate to reach out.
Your satisfaction means a great deal to us.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply14 May 2025, 14:57
Official
Thank you for taking the time to speak with us.
We’re pleased to hear that the matter has been resolved.
We understand how frustrating these situations can be, and we appreciate your patience throughout the process.
Please know that we’re here for you—if you need any further assistance or have any concerns, don’t hesitate to reach out.
Your satisfaction means a great deal to us.
Kindest regards,
Standard Bank Hello Peter Team
***
We’re pleased to hear that the matter has been resolved.
We understand how frustrating these situations can be, and we appreciate your patience throughout the process.
Please know that we’re here for you—if you need any further assistance or have any concerns, don’t hesitate to reach out.
Your satisfaction means a great deal to us.
Kindest regards,
Standard Bank Hello Peter Team
***