Account blocked for months with no help.

I am extremely upset with the service Standard Bank are giving their clients. My account was blocked in January of this year and I was told many times that it will be resolved and they will get back to me. It’s been almost 5 months and I’ve still heard nothing. I’ve made numerous reviews on Hello Peter but I am told the same story each time. This is not the first time my account has been blocked for a few months. As my family’s only source of income this is extremely upsetting. Please can someone help or advise me because I am lost.