KG
Kudakwashe G

1 reviews | Active since Feb 2017

08 Feb 2017, 14:03

Account Blocked For A Year!

<p>I am not happy with the way Standard Bank is treating me. Some time last year my account was tagged incorrectly on the ***** list. This account had all my life's savings. For months i was patient and lawyers even gt involved in rectifying the issue.</p> <p> </p> <p>I produced all the required documents for FICA, my employers were contacted and everything was done. At some point i was told my account would be activated. It has been three months and each time i enquire i am told to wait 24 hours. I nolonger know who to talk to as everyone in the ***** and risk department are saying as far as they are concerned everything is sorted out and their job is done.</p> <p>The entire Standard Bank no one can assist me anymore.</p> <p> </p> <p>Can anyone please assist me or are my life's work lost due to error which i had understood at the time that these things happen</p> <p> </p> <p>Yours</p> <p>Distressed</p>

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Replies (1)
Standard Bank
Standard Bank's reply09 Feb 2017, 09:08
Official

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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