ZA
Ziyaat A

1 reviews | Active since May 2024

21 May 2024, 14:38

Account blocked

Hi my standard bank account was blocked in February I went in to the branch at the branch they said I should send proof of payment & affidavit from the police station and I did that an they still haven't gotten back to me please assite

0
Replies (2)
Standard Bank
Standard Bank's reply21 May 2024, 14:42
Official
Dear Ziyaat, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply22 May 2024, 08:23
Official
Dear Customer, 

Thank you for allowing us the opportunity to turn your experience with us into a positive one. 

Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. If you feel moved to do so, please update your rating in line with the service you received. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, 
Standard Bank Hello Peter Team 
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