Account blocked and no explanation

<p>Beginning of this month tried using the inter account transfer and was unable to use this facility receiving a notification I had to go to the branch, Went to Standard bank Northgate as this is close to my home, was assisted by a consultant on the 5th of Nov who advised me all was in order without really explaining what was wrong with my account, tried using the facility and did not work, went back again inside the bank and advised by a different consultant that my account had a non residence status and reason for the problem she advised removed the notification and I was able to do the transfer, the following weekend of the 12th was transacting only to find was unable to do transfer went to the bank and saw the team leader Machaba who could not explain really why my account kept pulling non residence status, and was going to escalate this with IT, followed up with her via email on if this was resolved and told me I had to bring my passport so they could scan copies of my permit, third week on the 20th went to the bank for them to scan my copies only to find that the person I was referred to see was not aware of my case, he made copies of my permit and advised will pass it to Machaba when she is back at work on Monday, followed up again with her if this was resolved and the consultant Lucky who had made copies of permit called me checking if my account was okay and able to do transfers informed him would be able to know when I'm transacting again, On Sat the 26th I tried to withdraw cash and the amount came from my credit card which is linked to my cheque account, I had a busy schedule and unable to go to the bank, checked my account through internet banking which was showing my balance as zero rand, went to the Atm on Sunday the 27th to check my balance and got a notification that account does not exist, I'm extremely angry and disappointed with the service I have been receiving with standard bank, my account is blocked and my account gone too, I am being inconvenienced, I can not access my funds and unable to my bills, with no explanation on what is happening, I believe if there is a problem with ones account the least one deserves a client is being informed. I need someone from the head office to contact me and resolve this matter with urgency as I am now opting in involving my lawyers, </p>