MP
Matamela P
1 reviews | Active since Oct 2023
11 Jun 2024, 08:11
Account blocked
Since they block my account they haven't let me know why they blocked they promised me that within 48 hours they'll give me feedback now its been 7 days without any feedback i still dont know the reason behind my blockage Poor service and negligence
I cant even now access my fund in the account for no reason very poor bank
Helpful (0)
Replies (5)0
Replies (5)
Standard Bank's replyOfficial
11 Jun 2024, 08:14Good day Matamela
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Jun 2024, 08:14
Official
Good day Matamela
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
MP
Matamela P's updateReviewer Update
11 Jun 2024, 08:16But when will i get a response and when are you going to unblock my account i need access to my money
MP
Matamela P's update11 Jun 2024, 08:16
Reviewer Update
But when will i get a response and when are you going to unblock my account i need access to my money
Standard Bank's replyOfficial
11 Jun 2024, 09:20Good day Matamela
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Jun 2024, 09:20
Official
Good day Matamela
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
MP
Matamela P's updateReviewer Update
11 Jun 2024, 09:25Thats what you always say
MP
Matamela P's update11 Jun 2024, 09:25
Reviewer Update
Thats what you always say
Standard Bank's replyOfficial
11 Jun 2024, 11:43Hi Matamela
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
Warm regards
Standard Bank Hello Peter Team
***
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
Warm regards
Standard Bank Hello Peter Team
***
Standard Bank's reply11 Jun 2024, 11:43
Official
Hi Matamela
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
Warm regards
Standard Bank Hello Peter Team
***
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards, Standard Bank Hello Peter Team***
Warm regards
Standard Bank Hello Peter Team
***