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Promise M
1 reviews | Active since Jul 2023
08 Nov 2023, 07:53
Account Blocked
I Don't Like What Standard Bank Is Doing Seriously .Laying A Complain About Poor Service That I have been Receiving ..My Account Still On Hold And Case Is Due On The 8th But No Response No Nothing .I Cannot Use My Account As Normal .Do Something About This .
Helpful (0)
Replies (6)0
Replies (6)
Standard Bank's replyOfficial
08 Nov 2023, 07:55Hi Promise
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply08 Nov 2023, 07:55
Official
Hi Promise
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards,
Standard Bank Hello Peter Team
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Promise M's updateReviewer Update
08 Nov 2023, 12:06I have Received A Call From Your Team Is Telling Me To Go To My Standard Bank Branch .IL Get Feedback ..The Branch That They Say I Must Go To Is Temporary Closed . Standard Bank Brits Branch ...How Do I Resolve This ..If You Can't Help Telephonically How What Must I Do .Maybe Should Escalate This Further
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Promise M's update08 Nov 2023, 12:06
Reviewer Update
I have Received A Call From Your Team Is Telling Me To Go To My Standard Bank Branch .IL Get Feedback ..The Branch That They Say I Must Go To Is Temporary Closed . Standard Bank Brits Branch ...How Do I Resolve This ..If You Can't Help Telephonically How What Must I Do .Maybe Should Escalate This Further
Standard Bank's replyOfficial
08 Nov 2023, 12:42Dear Promise
We sincerely apologize for the inconvenience caused.
Please visit any branch in Klerksdorp which is open alternatively you can visit the Brits branch.
Have a great day further.
We sincerely apologize for the inconvenience caused.
Please visit any branch in Klerksdorp which is open alternatively you can visit the Brits branch.
Have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply08 Nov 2023, 12:42
Official
Dear Promise
We sincerely apologize for the inconvenience caused.
Please visit any branch in Klerksdorp which is open alternatively you can visit the Brits branch.
Have a great day further.
We sincerely apologize for the inconvenience caused.
Please visit any branch in Klerksdorp which is open alternatively you can visit the Brits branch.
Have a great day further.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
08 Nov 2023, 12:49Good Day Promise
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Nov 2023, 12:49
Official
Good Day Promise
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for alerting us to this.
We would like to make sure your matter is resolved as a priority.
We have reached out to the relevant team so that we can ensure a speedy resolution.
Please be on the look out for a call from our team.
Kindest regards
Standard Bank Hello Peter Team
***
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Promise M's updateReviewer Update
08 Nov 2023, 12:58Thanks IL wait for the call ..cos am not around klerksdorp.am currently at Brits and the branch is temporarily closed
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Promise M's update08 Nov 2023, 12:58
Reviewer Update
Thanks IL wait for the call ..cos am not around klerksdorp.am currently at Brits and the branch is temporarily closed
Standard Bank's replyOfficial
08 Nov 2023, 13:12Hello Promise
Thank you once more for visiting our site
One of our agent will reach out to further assist.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you once more for visiting our site
One of our agent will reach out to further assist.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply08 Nov 2023, 13:12
Official
Hello Promise
Thank you once more for visiting our site
One of our agent will reach out to further assist.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you once more for visiting our site
One of our agent will reach out to further assist.
Kindest regards
Standard Bank Hello Peter Team
***