GN
Gugulethu N
1 reviews | Active since Oct 2024
28 Oct 2024, 16:04
Account blocked
i have opened a new account with standard bank , for my salary to be paid through them, i even stated on my application the account will be used for salary payment from my workplace, i got paid on Friday , and standard bank decided to block my account claiming i must send proof if my payslip . mind you, my work place uses standard bank to pay salaries,im currently in the branch is east rand mall, i have been told i should send payslip to their ***** department,once that is done only then they will confirm and it might take upto 7 days, i have bills and debit orders to pay while they playing and holding my hard earned money I truly closing this account and will not advice anyone to join standard bank.
Helpful (0)
Replies (3)0
Replies (3)Standard Bank's replyOfficial
28 Oct 2024, 16:20Dear Gugulethu
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply28 Oct 2024, 16:20
Official
Dear Gugulethu
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
31 Oct 2024, 14:00Dear Gugulethu
Hope everything is well.
Please note that our team has tried calling you to no avail.
Kindly confirm a convenient time we may contact you.
Kindest regards
Standard Bank Hello Peter Team
***
Hope everything is well.
Please note that our team has tried calling you to no avail.
Kindly confirm a convenient time we may contact you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply31 Oct 2024, 14:00
Official
Dear Gugulethu
Hope everything is well.
Please note that our team has tried calling you to no avail.
Kindly confirm a convenient time we may contact you.
Kindest regards
Standard Bank Hello Peter Team
***
Hope everything is well.
Please note that our team has tried calling you to no avail.
Kindly confirm a convenient time we may contact you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
04 Nov 2024, 09:20Dear Gugulethu
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
Standard Bank's reply04 Nov 2024, 09:20
Official
Dear Gugulethu
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
We hope you're well.
We made three attempts to reach you on your mobile and sadly could not get hold of you.
We have sent an email so that you can reach out to us at your convenience.
In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards
Standard Bank Social Media Team
***
