TM
Tumelo M

1 reviews | Active since Aug 2023

07 Aug 2023, 16:58

Account blocked

My card is blocked because I received money from someone I dnt know bad service standard bank I'm leaving the bank I can't send or withdraw money

0
Replies (4)
Standard Bank
Standard Bank's reply07 Aug 2023, 17:00
Official
Hi Tumelo

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply07 Aug 2023, 17:30
Official
Hi Tumelo

We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply11 Aug 2023, 09:51
Official
Hi Tumelo

Please note that we are trying to call you on the number provided but its not working. 

Kindest regards, 
Standard Bank Hello Peter Team
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Standard Bank
Standard Bank's reply15 Aug 2023, 14:31
Official
Hi Tumelo

Thank you for taking our call. In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance. 
 
Kindest regards, 
Standard Bank Social Media Team
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