NK
Nosipho K

1 reviews | Active since Mar 2021

20 Nov 2023, 15:22

Account Blocked

My name is James Abila Oling In September this year one of my clients requested me to do some shipping for him in which I did but the shipping company delayed abit, but his order was paid for and sent. Just because it delayed he decided to report my account, Nedbank didn't even bother to call me and ask for my side of the story, I don't know if I was treated unfairly because I'm a foreign national. I have also contacted the Congo embassy here in South Africa. I even have supporting documents, my Standard Bank account also got affected. Standard Bank didn't get even bother to contact me. They just froze my account without any proof that I did a *****ulent activity. My phone number is *** and my account number is ***

0
Replies (4)
Standard Bank
Standard Bank's reply20 Nov 2023, 15:24
Official
Dear Nosipho

This is not the level of service we strive for. 

We understand your frustration and are here to help. 

We can assure you that your matter is now in the right hands. 

Our team will be in touch. 

Kindest regards
Standard Bank Hello Peter Team 
***
NK
Nosipho K's update21 Nov 2023, 13:26
Reviewer Update
Still waiting for feedback from you guys
Standard Bank
Standard Bank's reply21 Nov 2023, 13:55
Official
Hi Nosipho

We sincerely apologize for the inconvenience caused.
 
 Kindly note that we will follow up on this matter.
 
 We will be in touch with further feedback.
 
 Kindest regards
 Standard Bank Hello Peter Team
 ***
Standard Bank
Standard Bank's reply21 Nov 2023, 13:57
Official
Dear Nosipho

Thank you for taking our call.

We will follow up with our team and we will be in touch.

Kindest regards
Standard Bank Hello Peter Team 
***