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Geraldine G
1 reviews | Active since Jun 2024
10 Oct 2025, 08:40
Account block due to pensionfunds
On the 7th my Pensionfunds has been paid out the try to call me but I was busy they only call me once, and when I did not pick up the phone they block my account for ***** ,know I have to deal with ***** ,my debt payments is due to day ,I mast call the Pensionfunds that they mast send proof that they pay my pensionfunds in my account ,I have to go through alot of staff only to get access to my own money that I have work for where I did put my life in danger and standardbank bank assume it is ***** money,I am so frustrated I dont know what to do any further as they dont want to unblock my account so I can used my own money so disappointed in standardbank.
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
10 Oct 2025, 08:49Dear Geraldine,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank's reply10 Oct 2025, 08:49
Official
Dear Geraldine,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
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Geraldine G's updateReviewer Update
10 Oct 2025, 09:07You did not find any solution I did send the prove ,but you said it is not enough proof to get my money that I have been working so hard for is that right towards me I have to struggle to get my own money that you assume is *****
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Geraldine G's update10 Oct 2025, 09:07
Reviewer Update
You did not find any solution I did send the prove ,but you said it is not enough proof to get my money that I have been working so hard for is that right towards me I have to struggle to get my own money that you assume is *****
GG
Geraldine G's updateReviewer Update
10 Oct 2025, 09:21I am done with standardbank I want my money as you block my account as you assume is ***** know i have to do the run around to get hold of my money
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Geraldine G's update10 Oct 2025, 09:21
Reviewer Update
I am done with standardbank I want my money as you block my account as you assume is ***** know i have to do the run around to get hold of my money