MH
Mark H

1 reviews | Active since Oct 2013

20 Jun 2016, 08:13

Account been blocked and they cant help over the phone

<p>Someone deposited money in my account via a tjeck and it bounced. I just went and paid cash into my account and now my av=ccounnt is blocked because of a tjeck. I am paying for prestige banking ficilities but it seems better to go to FNB where they actualy can assist you over a phone. Standard Bank are getting worse with there customare service!</p>

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Replies (2)
Standard Bank
Standard Bank's reply20 Jun 2016, 13:57
Official

Good day Mark

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply22 Jun 2016, 11:17
Official

Dear Mark

Thank you once again for your posting.

I refer to our email correspondence with each other and can confirm that the matter has been addressed.

Kind regards

Clint Petersen

Complaint Resolution Centre

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