mN
mahle N

1 reviews | Active since Apr 2023

28 Apr 2023, 13:53

ACCOUNT *****

I have been sending emails since January, doing calls quering about my savings account that was suspended due to someone put funds accidentley on my account, funds were returned back but my account still cant access my funds, no one has called me for any update, i have been sending emails calling ***** department but they all useless with information i need, i have funds in my account i have to use, it unfair what they doing because i havnt done any crime and ive been with the bank over 10 years now, it really break my heart

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Replies (3)
Standard Bank
Standard Bank's reply28 Apr 2023, 13:59
Official
Dear Mahle

We’re saddened to hear that this has been your experience. 

We take these matters very seriously and can assure you that we will be attending to your query.

We will be taking a closer a look and will get back to you.

Kindest regards
Standard Bank Hello Peter Team 
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mN
mahle N's update28 Apr 2023, 14:41
Reviewer Update
Please because everytime i hear we will get back to you, it always a saying not done and i need to access my funds
Standard Bank
Standard Bank's reply28 Apr 2023, 14:46
Official
Good Day Mahle 

Our team will be in touch.

Please be on the look out for our call.

Thank you

Kindest regards
Standard Bank Hello Peter Team 
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