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JM
John M

1 reviews | Active since Jul 2016

23 Jul 2024, 10:25

Accidental Payment into wrong account

Good day,

I recently underwent debt review, implying that I have an agreement with a PDA, on repayments. SARS accidently paid my refund into an old Standard Bank Account. How do I reverse this into new account which is in another financial institution? Your assistance will be highly appreciated. Regards,

0
Replies (9)
Standard Bank
Standard Bank's reply23 Jul 2024, 10:27
Official
Hi John

Thank you for alerting us to this. We have escalated the matter to the relevant team so that we can ensure a speedy resolution. 

Please be on the look out for a call from our team. 

Kindest regards, Standard Bank Hello Peter Team*** 
JM
John M's update23 Jul 2024, 10:33
Reviewer Update
Much appreciated, thanks.

Regards,
John
Standard Bank
Standard Bank's reply23 Jul 2024, 11:15
Official
Hi John

You're welcome.

Kindest regards, Standard Bank Hello Peter Team*** 
JM
John M's update23 Jul 2024, 11:43
Reviewer Update
Thanks, I will await the call.

Regards,
John
Standard Bank
Standard Bank's reply23 Jul 2024, 11:46
Official
Hi John

We greatly appreciate your continued support. 
 
 Kind Regards
 Standard Bank Hello Peter Team
 *** 
JM
John M's update23 Jul 2024, 14:56
Reviewer Update
Good day,

I have still receive any call or feedback, kindly assist with this matter.

Regards,
John
Standard Bank
Standard Bank's reply24 Jul 2024, 07:11
Official
Hi John

 Our team is still looking into this matter and will be in touch with you. We are doing our best to ensure that all your concerns are amicably resolved.
 
 We value your continued support and patience. 
 
 Kindest regards
 Standard Bank Hello Peter Team 
 *** 

Standard Bank
Standard Bank's reply29 Jul 2024, 11:31
Official
Hi John

Please note that our team has been trying to contact you but no answer. We have sent you an email kindly respond to the email.

 Kindest regards
 Standard Bank Hello Peter Team 
 *** 
Standard Bank
Standard Bank's reply29 Jul 2024, 14:46
Official
Hi John

We hope you're well.  We made three attempts to reach you on your mobile and sadly could not get hold of you. We have sent an email so that you can reach out to us at your convenience.  In the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.  Kindest regards, Standard Bank Social Media Team***