NG
Nicolaas G

1 reviews | Active since Sept 2011

07 Jul 2015, 09:11

ACCESS TO INTERNET BANKING DOES NOT WORK

1 When I try to access the old Internet Banking Site, I get the following Error Message:<br> This page can't be displayed<br> o Make sure the web address [URL Removed] is correct.<br> 2 When I try to perform an internet account transfer in the New site I get the following error message:<br> Service Error<br> This service is currently unavailable. Please try again later, while we investigate,<br> Reload Sign out <br> I have logged the problems now three times with the call center. They do not give reference numbers, but the last person I have spoken to was Thandi, who promised that a technical person will phone me - this is now four days ago.<br> I have also submitted 3 emails without any luck<br> I have reported the problem to my Banker at Standard Bank private Banking, who came back with a solution that does not work<br> The first time I have reported the problem was on 26 June 2015, it is now 12 days later without any luck<br> Yesterday one of the technical support guys promised me that he will contact me at 07:30 today - still waiting for the call at 08:56<br> <br> <br> Reported by Ni Grobbelaar Account Number 01 268 728 6 Cell ***

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