Access from overseas

<p>I am overseas at the moment and I forgot to change my OTP to email, the bank can't help me as my email is not on my profile, funny thing is I get my bank statements via that very same email . I need my OTP number changed to the UK number or to my email address. I have spent 30 pounds hanging on for someone to answer the phone only to be told I can't be helped. REALLY STANDARD BANK surely you cand do better than this to help your clients. I am stuck here in the UK unable to access my account to be able to pay any accounts in SA.</p>