hG
hen G
1 reviews | Active since Apr 2013
15 Feb 2023, 14:55
Access denied and denied and denied
I wish I was able to give zero stars to this utterly useless service provider.
You call to sort out your issues and get information and then they ask you questions the answers to some of which you may have had 20 years back but may have forgotten now! Twice i called and was denied service not answering their unreasonable questions correctly. So much security you cant access your own account or enjoy the conveniece of the remote services they supposedly offer. Standard Bank cant protect people from ******** but they can protect you feom yourself. Its ridiculous really.
I cannot wait to be completely free of sub-standard bank.
Helpful (0)
Replies (2)0
Replies (2)Standard Bank's replyOfficial
15 Feb 2023, 15:17Dear Hen
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Please send us the ID number via private message.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Please send us the ID number via private message.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Feb 2023, 15:17
Official
Dear Hen
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Please send us the ID number via private message.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
This is not the level of service we strive for.
We understand your frustration and are here to help.
We can assure you that your matter is now in the right hands.
Please send us the ID number via private message.
Our team will be in touch.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
15 Feb 2023, 15:31Hi Hen
Thank you for the details. We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for the details. We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply15 Feb 2023, 15:31
Official
Hi Hen
Thank you for the details. We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for the details. We will follow up and get back to you.
Kindest regards
Standard Bank Hello Peter Team
***
