Access Bond - Unsatisfactory

20+ Days no response from Standard Bank re Access Bond activation after being read and accepting T&C's.<br> 1st follow-up escalated, to be told accounts need to be amalgamated first (not cited in read T&C's).<br> 2nd follow-up confirmed accounts do NOT need amalgamation, escalated again, to receive communication that accounts have now been amalgamated and requires surety on a bond that is 12 years old, which I qualified for at the time of signing, now earn 3 times as much and the property worth 5 times the bond value.<br> <br> Standard Bank unable to present the original mail sent to bond-holders citing the new rule that access bonds are subject to multiple bonds being amalgamated first. Nor are their agents able to explain the consequence of amalgamation.<br> <br> This is not the first time I'm activating the access bond on a loan originally signed in my ****en name. It is, however, the first time I'm having all this red tape after being inconvenienced by Standard Bank and perceive this as deliberate stalling tactics.<br> <br> I do NOT want my accounts amalgamated.<br> I do want the access bond re-activated, hassle-free (like I had in the past).