Access Bond process is like a revolving door

<p>I app**** for an access bond in February and after calling in a dozen times and visitinh the branch three times I was assured that I had access to the account. Today I call in after trying to use the account for the first time and Im told that I need to re-apply due to a stop on the account in 2013. This makes no sense as none of the previous 6 agents could pick up the error on their side. Standard bank continues to confuse me as to why I put up with their broken processes/senseless reasoning.</p>